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Our customer service department business hours are 7 a.m The party responsible for the damage to the gas line should also call 911 and report t alert neighboring property owners of the potential leak. To 7 p.m., monday through friday except holidays
We al so offer account self service functions that are available 24/7. E other than the location of the gas leak If you smell natural gas, leave immediately
Do not use electric switches, telephones, cell phones or anything could cause a spark
Go to a safe location and call centerpoint energy's natural gas leak hotline at 713.659.2111 or 800.752.8036 and call 9.1.1 Know the signs of a natural gas leak and if you suspect one, leave the area immediately on foot Leave everything as is and call us from a safe location. If you suspect a natural gas leak, immediately leave on foot, go to a safe location and call both 911 and centerpoint energy
Don't use electric switches and outlets, phones (including cell phones), drive or start a car inside or close to the location or do anything that could cause a spark. If you ever smell odor in your home, follow these simple steps to keep your family safe: Know the signs of a gas leak and if you suspect one, leave the area immediately on foot, call 911, and then call us In addition to showing outages and providing estimated restoration times, centerpoint's outage tracker features include
Data is updated to the tracker every five minutes
Please note that your outage status may not change, as it will update once new restoration information is available. If you suspect a natural gas leak, leave the area immediately on foot and tell others to do the same Leave the area of the gas leak, as well as areas where the odor of gas is noticeable, immediately
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